Shipping Policy

• Orders are processed and shipped within 2–3 business days (excluding weekends and holidays).
• You will receive an email notification once your order is shipped, including a tracking number for your convenience.

We offer the following shipping methods:

Standard Shipping:
Delivery within 5-7 business days after dispatch. Shipping charges apply based on your order size and delivery location.

Expedited Shipping:
Delivery within 2-3 business days after dispatch. Available at an additional cost.

Express Shipping:
Next-day delivery available for certain regions. This option incurs a higher fee, which will be calculated at checkout.

Shipping rates are calculated at checkout based on the shipping address, order weight, and delivery method.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment.

• If your order does not arrive within the expected timeframe, please contact our customer service team for assistance.
• If your package is marked as "Delivered" but you have not received it, please check with neighbours, your building's management, or the local post office.

• If your order is damaged during transit, please contact us within 48 hours of receiving the package. We will assist with resolving the issue as quickly as possible.
• We are not responsible for lost or stolen items once they have been delivered.